Notice of website renewal

Thank you for always using Art Hida.

Today we have revamped our website.
With this renewal, we have completely revamped all of our systems, including the cart system.
Some customers may be surprised at how different it is from the previous cart system, but it will make shopping more convenient than ever before.

There are also differences in membership accounts and payment methods, so please check below.


About your membership account

Customers who have previously registered as members of the Art Hida online store can continue to use their membership accounts even after this renewal.
However, because the systems are completely different, you will need to reset your membership account password yourself.

Customers who were registered as members on the previous site will receive emails from time to time with information on how to reset their passwords for their membership accounts on the new site.


The contents of the email are as follows:

Click the "Activate your account" button in the email to access our website.

If you would like to continue using your membership account, please set a new password.
*Please enter your password twice to confirm.

If you do not wish to use our membership account, please click the "Decline invitation" button or you do not need to respond to this message.



Changes due to website renewal - Payment methods

Until now, we only accepted basic payment methods such as credit card, bank transfer, cash on delivery, and registered cash, but we are now offering smartphone payment methods such as Apple Pay and Google Pay, making shopping more convenient than ever before.



Please understand that due to the major renewal of the site, there may be unexpected problems or inconveniences due to a system that is different from what you are used to.

Also, as we are still unfamiliar with some aspects, we would appreciate it if you could let us know if you notice anything before and after the site renewal.

If you have any questions, please feel free to contact us.

Inquiries regarding website renewal

Contact us by email here
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